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Review Details

Vectric/Axiom CNC Training Class

Vectric/Axiom CNC Training Class

Product Review (submitted on May 21, 2022):
We purchased an Axiom Iconic 8 CNC machine in May 2021. After having used the machine for a year, we thought maybe we knew our way around sufficiently to benefit from the IN-HOUSE TRAINING Axiom offers. They had just announced having moved the training to Nashville, which made it more inviting.

Turns out our class, May 16-17, 2022, was their very first offering in the new JPW Educational Site and Show Room. We’d read rave reviews about class presenter, Michael Mezalick, and his enthusiastic, patient, and thorough style. We’d seen convincing images in the online ads. BUT none of the descriptive narrative nor the promotional images came even close to the real experience. The experience was an UNQUALIFIED SUCCESS!

As background, my career was in higher education. This was the finest training ever! Not only did Michael explain everything completely, but he also made certain we ‘got it’ before he moved on. Peers in the class were also helpful. Superb lunches were provided over the two days, along with high quality snacks, and multiple types of beverages.

Additionally, at the end of the second day, Michael provided on a thumb drive his set of files for every segment he’d presented, and for some he wasn’t able to cover. AND, Michael included some extra files from our discussions during breaks. So, rather than depending on my frantically taken notes to recall, I just find the segment and take my time stepping through it.

Todd Damon, the founder of AXIOM, and Chad McCarty, chief of client support, were on site the entire two days. Todd was warm, engaging, and asked for feedback, what additional features we would like to see, how might they improve their products?

Axiom’s support is the finest ever. One can talk with them on the phone. They return calls—promptly. When we first placed our machine into operation, it seemed as if I had an unlimited number of ‘noobie’ questions. Not once, EVER did staff at HQ make me feel dumb—although looking back, I KNOW those were dumb questions.